process map

Market Advantage Driven by Process and Quality

Market Advantage Driven by Process and Quality
In the current economic environment all businesses — small and large alike — need an edge, something unique to help drive customers to their organization. I refer to that edge as a company’s “Unique Selling Proposition” (USP). A company often touts that their products, services, employees, marketing strategy, location, […]

By |September 10th, 2014|Business Coaching, Process Improvement|0 Comments

Benefits of Documenting Processes

Reduced rework, errors, waste

Consistency of activities and results
Improved employee satisfaction and morale
Improved Customer Satisfaction

Improved Top Line Revenue
Improved Bottom Line
Competitive Advantage

Drives opportunities for marketing
Opens options such as ISO Certification

Builds Value for future Exit Planning
What Does Documenting Process Mean/ Look Like?
Requires Distinct Steps to Achieve

Clearly stated objectives of what the process needs to achieve
Clear understanding of what […]

By |January 20th, 2014|Process Improvement|0 Comments